Abaya & Jilbab Online Store....
abaya,jilbab,khimar,prayer dress,ihram garment
Inexpensive reasonable price Abaya & Jilbab from Hedeyah
islamic clothing
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Frequently Asked Questions

  

Hedeyah's Client faqs


Q: Do you have a live store ?
A: No, we are only an online store.



Q: How can I know my order status or track my order?
A:  You may check your order status  online by clicking order status link on top menu bar and enter email used for ordering and Hedeyah order number not paypal or 2checkout authorization id.
 When order is shipped an email is sent with tracking information.
 Online order tracking
is available for express shipping only. When  order is shipped, we send you email, with Air Way Bill #. To track your order go to www.aramex.com/track.asp and enter your air way bill number



Q: How do I order?
A:

Shopping at Hedeyah is  easy :
1- Browse store different categories by clicking on "Products" on left menu, add  item you want to shopping cart by clicking  on "Add to Cart" .
2- The browser will forward you to checkout if you want to continue shopping click on "continue shopping ".
3- When you finish shopping, click on "Checkout" button, enter your information and shipping address.
4- At the bottom select the buying option:
-"paypal" for payment through your "paypal" account.
-"credit card" for buying by your credit card from 2Checkout.com       (2Checkout.com, Inc. is an authorized retailer of Hedeyah), also buying by e-checks are available through Paypal and "credit card " option).

5-Select type of shipping "standard" or "Express" Complete your checkout and process your order. 





Q: How do you ship and what is the shipping cost ?
A: Hedeyah ship from Egypt worldwide. Shipping is based on parcel weight and destination. We have two types of shipping "Express" and "Standard".

Express Shipping:
Hedeyah
use for express shipping. Aramex courier service 4-5 days delivery most countries worldwide. Online tracking of your order is possible. When order is shipped we send you air way bill number and tracking url(http://www.aramex.com/track.asp).

Standard Shipping:
Hedeyah
use for standard shipping  Egyptian Registered Mail Service   14 -21 days delivery most countries world wide. No online  tracking of order shipping status is available.

Estimate of shipping cost:
When you add products to your shopping cart, before you check out you will be able to get an estimate of shipping cost based on order and your location.

Handling Charges:
Hedeyah
add $3.00 per order as handling charges.

Shipping Rates:
1.1 lbs = 0.5 Kg

On average for express shipping you pay $16.00 for first half kilo(1.1 lbs) and $10.5 for each extra half kilo / 1.1 lbs, for standard shipping you pay $11.75  for first half kilo(1.1 lbs) and $7.5 for each extra half kilo / 1.1 lbs.

 






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Authorized Retailer

Products provided by hedeyah.com are sold by 2Checkout.com, Inc.  an authorized retailer of  Hedeyah